1. Introduction

• These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our website.
• By placing an order through our website, you warrant that you are at least 18 years old and legally capable of entering into binding contracts.

2. Intellectual Property Rights

• Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
• You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

3. License to Use Website

• You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

4. Acceptable Use

• You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

5. Pricing and Availability

• All prices listed on our website are in AED and are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system.
• We reserve the right to refuse or cancel orders where product pricing or availability information is inaccurate.

6. Payment

• Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received.

7. Delivery

• We will make every effort to deliver goods within the estimated timescales. However, delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales. Please read our SHIPPING POLICY for more information

8. Returns and Refunds

• Due to the nature of our product, we do not allow returns. Please read our RETURNS POLICY for more information

9. Customer Service

• Our customer service team is available to assist you with any queries or concerns you may have.You can reach via email at hello@aiza.co.
  
  

10. Changes to Terms and Conditions

• We reserve the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions in force at the time that you order products from us.

11. Governing Law

• These terms and conditions shall be governed by and construed in accordance with the laws of the UAE and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of UAE relevant courts, exclusively.

12. Contact Information

• If you have any questions about these terms and conditions, please contact us using the details provided on our website.

This Privacy Policy describes how [AIZA] ("we," "us," or "our") collects, uses, and discloses information about you when you use our website [aiza.co] (the "Site") and the services offered through the Site. By accessing or using the Site, you agree to this Privacy Policy.

1. Information We Collect:

• We may collect personal information about you directly from you, as well as automatically through your use of our Site.

2. Information You Provide to Us:

• When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• When you create an account on our Site, we collect your name, email address, and password.
• If you contact us via email or through our customer service portal, we may collect your name, email address, and any other information you provide to us in your communication.

3. Information We Automatically Collect:

• We may automatically collect certain information about your device when you access or use our Site, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
• Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

4. How We Use Your Information
We use the information we collect about you for various purposes, including to:

• Process and fulfill orders you place through the Site.
• Communicate with you about your orders, account, and inquiries.
• Provide, maintain, and improve our Site and services.
• Send you marketing communications about our products, promotions, or special offers that we think may be of interest to you.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Personalize your experience on our Site.
• Comply with applicable laws, regulations, and legal processes.

5. Sharing Your Information

• We may share your information with third parties in the following circumstances: With service providers who perform services on our behalf, such as payment processing, order fulfillment, and data analysis.
• In response to a subpoena, court order, or other legal process, or to comply with a government or regulatory request. To protect the rights, property, or safety of AIZA our customers, or others.

6. Your Choices

• You can update your account information and preferences by logging into your account on our Site.
• You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

7. Data Security

• We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

8. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

• If you have any questions or concerns about this Privacy Policy or our practices regarding your information, you can reach us by chatting with us at +971586902492 or by emailing us at hello@aiza.co.